Our warehouse is conveniently located to provide cost-effective and competitive shipping rates to our customers.
West Arc Welding endeavors to get our customers their products quickly and efficiently within 24 hours of receiving the order. Our Canada-wide warehouse distribution network ensures deliveries are processed rapidly.
We currently make deliveries within Canada through United Parcel Service (UPS), FedEx, and Canada Post. Delivery times vary between 5-10 business days depending on your location. The proposed delivery arrival dates on the site are an estimate of the delivery arrival times and are not a guarantee.
All shipping carriers reserve the right to extend delivery time by 24 hours to residential deliveries. This is beyond our control.
Upon receiving your order, please inspect all packages thoroughly for missing, damaged, or incorrect parts. Our product warehouse puts forth every effort to prevent shipping damage, however, it does occur occasionally.
If you receive a damaged part, do NOT accept the package; have the shipper immediately return it to the sender. If the shipper has left a damaged package in your absence, immediately contact the shipper and have the package returned to sender. Missing, damaged, or incorrect parts are non-returnable after 30 business days, regardless of the party at fault. We must be contacted immediately if any of the above occurs. Lastly, we are not responsible for lost or stolen packages, and all claims for such must be worked out with the shipping company.
*All purchases under $500 are charged a small handling fee, due to the reality of there being an inherent cost associated with all purchases.